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These Terms of Service ("Terms") govern your access to and use of the services offered by Gestion Prestige Plus ("Company", "we", "us"). By subscribing to or using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. Services
Gestion Prestige Plus provides subscription-based marketing services including, but not limited to:
Social media account management
Paid advertising management (Google Ads, Meta Ads)
Content creation (copy, visuals, strategy)
Access to a curated professional expert network
The specific scope of services applicable to your subscription is defined in your service agreement or onboarding documentation. We reserve the right to modify, suspend, or discontinue any aspect of our services with reasonable notice.
2. Subscription and Billing
2.1 Subscription Model
Our services are provided on a recurring subscription basis. The billing cycle (monthly or annual) and applicable fees are specified at the time of subscription.
2.2 Payment
Subscription fees are billed in advance. All amounts are in Canadian dollars unless otherwise specified. You authorize us to charge your designated payment method on the applicable billing date.
2.3 Late Payments
Failure to pay fees when due may result in suspension of services. We reserve the right to charge interest on overdue amounts at a rate of 1.5% per month (18% per annum), or the maximum rate permitted by law, whichever is lower.
2.4 Cancellation
You may cancel your subscription by providing written notice to us at least thirty (30) days before your next billing date. Cancellation takes effect at the end of the current billing period. No refunds are issued for partial periods unless otherwise agreed in writing.
2.5 Price Changes
We reserve the right to change subscription pricing with thirty (30) days written notice. Continued use of services after the notice period constitutes acceptance of the new pricing.
3. Client Responsibilities
You agree to:
Provide accurate, complete, and current information required to deliver services
Grant us necessary access to accounts and platforms as agreed (social media, ad accounts, analytics)
Review and approve deliverables in a timely manner to avoid service delays
Ensure all materials you provide to us (content, images, branding) do not infringe third-party intellectual property rights
Comply with the terms and policies of all third-party platforms relevant to your subscription
4. Intellectual Property
4.1 Your Content
You retain ownership of all content, branding, and materials you provide to us. You grant us a limited, non-exclusive license to use such materials solely for the purpose of delivering the contracted services.
4.2 Our Deliverables
Upon full payment of all applicable fees, final deliverables created specifically for you (custom content, creatives, copy) are assigned to you. Work product developed using our proprietary frameworks, tools, or methodologies remains the intellectual property of the Company.
4.3 Portfolio
Unless you request otherwise in writing, we reserve the right to reference our work with you in our portfolio and marketing materials, without disclosing confidential business information.
5. Confidentiality
Each party agrees to treat the other's confidential business information with reasonable care and not to disclose it to third parties without prior written consent. This obligation survives termination of the service relationship for a period of two (2) years.
6. Limitation of Liability
Gestion Prestige Plus's liability to you for any claim arising from or related to our services is limited to the total fees paid by you in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including loss of profits or business opportunities, even if we have been advised of the possibility of such damages.
We do not guarantee specific results from marketing campaigns. Performance depends on factors including market conditions, platform algorithm changes, and budget, many of which are outside our control.
7. Warranties and Disclaimers
We provide our services in good faith and with professional competence. However, services are provided "as is" without any warranty of specific outcomes. We do not warrant that our services will meet all of your specific business objectives or that results will be achieved within a particular timeframe.
8. Termination
Either party may terminate the service relationship immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within fifteen (15) days of written notice. We may immediately suspend or terminate services in the event of non-payment, fraudulent activity, or conduct that violates applicable law.
9. Governing Law
These Terms are governed by the laws of the Province of Quebec and the applicable laws of Canada. Any dispute arising under these Terms shall be resolved before the competent courts of Quebec.
10. Modifications
We may update these Terms from time to time. Material changes will be communicated with at least fifteen (15) days notice via email or website notice. Continued use of services after the effective date of changes constitutes acceptance.
11. Entire Agreement
These Terms, together with any signed service agreement and applicable order forms, constitute the entire agreement between you and the Company with respect to the subject matter herein and supersede all prior understandings.
12. Contact
Gestion Prestige Plus
Email: info@gestionprestigeplus.com
Website: gestionprestigeplus.com